Payment is required in full prior to the dispatch of an order.
We do not pass on Credit Card or PayPal surcharges.
When using PayPal the you will be asked to complete the PayPal portion of the payment process. After this you will return to the Plane Finder checkout where shipping and/or taxes are applied prior to the order actually being completed.
Simply follow your PayPal checkout through to the end, and you'll see that the shipping costs and taxes (if applicable) are added on to the order after the PayPal portion of payment is completed.
Plane Finder are based in the UK. VAT at 20% is therefore charged to residents of the UK and European Union.
Business customers in the UK and EU should contact us via firstname.lastname@example.org prior to placing an order.
Orders from outside of the UK and EU are VAT free.
We use trusted couriers such as DHL and TNT. Delivery charges shown at checkout are for Express services. A tracking number will be supplied when your order is dispatched.
If your location is not available for delivery at checkout please contact us at email@example.com
You are responsible for all import duties and taxes. (Deliveries to the EU will not incur import duties).